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#31 RE:MSI X99A Gaming 9 ACK Problems by xlr8r 08.03.2021 14:06

ok thanks, i will do this later today. There is a weird symptom on this board and I have read it somewhere online, about it rebooting itself once after you have made changes in the Bios. And Im wondering is this throwing off the results you are expecting....

I.E. Lets say I am in the bios and I save some settings (not sure what one triggers this but) then hit save and reboot. It will shutdown and reboot and then a few seconds later, it repeats that before it even reaches the Bios. I know there is an article somewhere on it online and the MSI techies did give a "valid" reason, but I cant rem what it was. If i find it i will post it.

will redo the 370 flash and verbose test again shortly.....

#32 RE:MSI X99A Gaming 9 ACK Problems by lfb6 08.03.2021 14:09

Zitat von xlr8r im Beitrag #44
.....will redo the 370 flash and verbose test again shortly.....
No need to re-flash. Just boot this bios and do a MEInfo- verbose. I suppose it'll give the same results as before, but just to be sure...

#33 RE:MSI X99A Gaming 9 ACK Problems by xlr8r 08.03.2021 15:26

meinfo result

#34 RE:MSI X99A Gaming 9 ACK Problems by lfb6 08.03.2021 22:39

Thanks, that's as expected. I checked all the NVRAM entries for the chipset, not a single one with settings which would cause this behaviour from bios side.

Please check this spot on your board, see the 2 contacts JME1?

A connection there would be putting the ME in the operation mode "Unsecured mode by H/W jumper" for servicing the ME/ Bios

Any chance that something is shortening these contacts on the topside or bottomside og the board? Picture?

#35 RE:MSI X99A Gaming 9 ACK Problems by xlr8r 09.03.2021 09:56

Hi, nice find on the position of JME1 > ME

Unfortunately though, after checking thoroughly (on both sides), I can see nothing causing a short on the two points.

I see on your image that the dual-bios chips are easily accessible, but on my board there is a "cosmetic" cover over them obstructing access. And I'm not sure exactly how to remove it. (cant see how its attached)

i do have a USB CH341a Programmer , if this all went pear-shaped .....lol!!

#36 RE:MSI X99A Gaming 9 ACK Problems by xlr8r 09.03.2021 21:30

anything else I can try ? thanks

#37 RE:MSI X99A Gaming 9 ACK Problems by lfb6 09.03.2021 22:03

I'm sorry, but there's nothing more we could do here.

ME firmware is OK, tried both cleaned, and from stock bios

Bios is OK, Intel ME servicing settings are hidden, but have in all NVRAM entries the correct values.

The board still behaves as if this JME1 jumper was 'on'...

One could try an older bios (flashed via fpt), at least first bios (3.0) having a different chipset initialisation, but that would be a wild goose chase.

One could read the ME variables on the PCI bus and try to find out if the information found in NVRAM is congruent, but that again would be a wild goose chase and would need reading a lot of documentation, if even possible.

One could search for schematics and check if there were other connections where the lines to the JME1 jumper could be shortened....


At the end you might flash back your own bios to the bios where you flashed the 370 stock bios with fpt since there's some DMI Information. But as you showed already- it's not much infor, not even a serial number.


Please write if you find out something! Good luck!

#38 RE:MSI X99A Gaming 9 ACK Problems by xlr8r 13.03.2021 02:39

...still trying... havent given up just yet...

i did find a 3-pin (1x2) header on eth top of the board , that isnt mentioned in the manual...?

could this be related to ME ?

#39 RE:MSI X99A Gaming 9 ACK Problems by lfb6 13.03.2021 09:02

Did you buy this board new? Did you ever see a working ME on this board?

If the ME was set into servicing mode while you owned the board (You've seen it once working), then it either should be something you did actively yourself like setting a jumper, changing a switch position or it did just happen, then it's a hardware fault.

#40 RE:MSI X99A Gaming 9 ACK Problems by xlr8r 13.03.2021 14:44

Hi

yes the board was brand new , but bought a few years ago when first released. From day 1, it always had that issue that everyone has had with it where, sometimes if left powered off (at the mains), it would completely lose the killer wifi and bluetooth function...like, simply vanish (internet is full of others posting same issues, with this board...including this forum).

But yes, ME was definitely there before.

I have plugged in and removed that many things on the board and flashed it that many times over the last few years, i just dont know when it happened, that ME vanished...?

There was a strange issue a few weeks ago come to think of it... where an Intel NIC card I had in failed. (actually caused the board to power off when in its slot...?) So it was binned and i went back to using the onboard Killer Lan adapter.

At that time, i took the opportunity to remove the Killer wifi/BT module from the board, as it was never used. Im wondering now did the faulty Lan card blow something on the motherboard ?
If it did, its weird that only Onboard Sound and the Via VL805 USB controller was affected ? (Yes, the Via VL805 USB controller chip is gone also, not detected in windows at all? as is Onboard sound.)

but to me , this is all ME related. I dont understand how I can easily flash the board with Full or partial (ME) Bios without any issue, but that after rebooting, Bios reports ME as being , N/A....

just doesnt make sense....

#41 RE:MSI X99A Gaming 9 ACK Problems by lfb6 13.03.2021 19:30

This is all hardware.

There are som chipset set settings which are made in the configuration program for the ME (FIT), but they're not stored in ME, but Flash Descriptor. And Intel ME doesn't care about 3rd party hardware....

You can flash the ME as often as you want, but as long as the chipset telles the ME that it is in servicing mode it doesn't make any difference.

#42 RE:MSI X99A Gaming 9 ACK Problems by xlr8r 13.03.2021 20:03

thanks, what else can I do ?

#43 RE:MSI X99A Gaming 9 ACK Problems by xlr8r 22.03.2021 21:42

...just an afterthought, does having an Intel Engineering Sample CPU make any difference to the BIOS / ME flashing ?

#44 RE:MSI X99A Gaming 9 ACK Problems by xlr8r 23.03.2021 14:41

Zitat von xlr8r im Beitrag #56
...just an afterthought, does having an Intel Engineering Sample CPU make any difference to the BIOS / ME flashing ?


..anyone ? does having an Intel Engineering Sample CPU make any difference to the BIOS / ME flashing ? Or am I totally wasting my time (and everyones here) trying to fix the un-fixable ? (i.e. Intel ME Version in Bios remains at "N/A" ?? no matter what bios or ME version i flash into it....)

I really would like to get this sorted as the missing ME is causing several issues , no on-board sound undetected, Via VL805 USB chip undetected, other USB issues....)

Also, the recommended ME 9 installer will not install for me either, i presume that's just because ME is not being detected in Device Manager ?

installation error screenshot;

Installer Log;
2021:03:23 14:08:32:352: Checking .NET version...
2021:03:23 14:08:32:353: Expected version: v3.5
2021:03:23 14:08:32:353: Found registry key for the expected .NET version.
2021:03:23 14:08:32:353: .NET version check passed
2021:03:23 14:08:32:354: Looking for OS: 5.1 5.2 6.0 6.1 6.2 6.3 10.0
2021:03:23 14:08:32:354: OS check passed
2021:03:23 14:08:32:355: Checking .NET version...
2021:03:23 14:08:32:355: Expected version: v3.5
2021:03:23 14:08:32:355: Found registry key for the expected .NET version.
2021:03:23 14:08:32:356: .NET version check passed
2021:03:23 14:08:32:356: Resolving driver source
2021:03:23 14:08:32:357: Using embedded driver(s). Temp source is 'C:\Users\Brian\AppData\Local\Temp\IIFFB5E.tmp'
2021:03:23 14:08:32:389: Using folder 'C:\Users\Brian\AppData\Local\Temp\IIFFB5E.tmp' as the driver source
2021:03:23 14:08:32:389: Scanning all active devices
2021:03:23 14:08:32:427: Scanning HECI_REL\win10\heci.inf (Name: HECI_REL_WIN10_HECI, Version: 11.7.0.1057)
2021:03:23 14:08:32:427: Section with the best match: Intel.NTamd64.10.0
2021:03:23 14:08:32:427: Device: PCI\VEN_8086&DEV_8C3A (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:428: Device: PCI\VEN_8086&DEV_9C3A (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:428: Device: PCI\VEN_8086&DEV_8D3A (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:429: Device: PCI\VEN_8086&DEV_9CBA (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:429: Device: PCI\VEN_8086&DEV_8CBA (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:429: Device: PCI\VEN_8086&DEV_9D3A (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:430: Device: PCI\VEN_8086&DEV_A13A (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:430: Device: PCI\VEN_8086&DEV_A2BA (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:430: Device: PCI\VEN_8086&DEV_A1BA (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:431: Device: PCI\VEN_8086&DEV_A23A (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:431: MUP OS bits: 0x1FF000
2021:03:23 14:08:32:433: Scanning HECI_REL\win7\heci.inf (Name: HECI_REL_WIN7_HECI, Version: 11.7.0.1057)
2021:03:23 14:08:32:434: Section with the best match: Intel.NTamd64.6.1
2021:03:23 14:08:32:434: Device: PCI\VEN_8086&DEV_8C3A (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:434: Device: PCI\VEN_8086&DEV_9C3A (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:435: Device: PCI\VEN_8086&DEV_8D3A (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:435: Device: PCI\VEN_8086&DEV_9CBA (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:436: Device: PCI\VEN_8086&DEV_8CBA (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:436: Device: PCI\VEN_8086&DEV_9D3A (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:436: Device: PCI\VEN_8086&DEV_A13A (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:437: Device: PCI\VEN_8086&DEV_A2BA (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:437: Device: PCI\VEN_8086&DEV_A1BA (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:437: Device: PCI\VEN_8086&DEV_A23A (Intel(R) Management Engine Interface )
2021:03:23 14:08:32:438: MUP OS bits: 0x1B6FFE
2021:03:23 14:08:32:439: E Win32 exception occurred!!
2021:03:23 14:08:32:440: Error code: 0x4E24 (20004)
2021:03:23 14:08:32:440: Error text: ''
2021:03:23 14:08:32:440: Extended error text: 'Error in device matching'
2021:03:23 14:08:32:441: Debug info: 'Setup.cpp (824)'
2021:03:23 14:08:32:441: Reading storyboard
2021:03:23 14:08:32:442: Page count: 7
2021:03:23 14:08:32:442: Added: Welcome
2021:03:23 14:08:32:443: Added: Modify
2021:03:23 14:08:32:443: Added: License
2021:03:23 14:08:32:443: Added: Destination
2021:03:23 14:08:32:444: Added: Progress
2021:03:23 14:08:32:444: Added: Finish
2021:03:23 14:08:32:445: Added: Error
2021:03:23 14:08:32:445: Reading string map
2021:03:23 14:08:32:445: No string map present
2021:03:23 14:08:32:491: Showing page: Error
2021:03:23 14:08:39:574: Link: Launching 'C:\Users\Brian\Intel\Logs'

#45 RE:MSI X99A Gaming 9 ACK Problems by xlr8r 26.03.2021 13:16

So, i still haven't gotten this Bios, "ME Version N/A" problem sorted.

I can flash away to bios without any problem, with any bios file (including ME). I have a complete bios file (7882v381) saved that was cleaned using "fit" and now contains ME v9.1.40.1000 (updated from 9.1.37.1002).... although it is missing its correct UUID, MAC and serial number... (presently all zero's). I would like to put the correct info back into the Bios , how do i do it ? what's best tool or is there a guide ?

I have also noticed quite a few members on this forum who have had the exact same issue having "ME Version N/A" and very few getting it resolved. So what's happening here with our motherboards ?? this is a very strange phenomenon..!

To fix it the only things I haven't tried yet are ;

1. flashback method - not even sure my board supports it ? (but i will look into this further).
2. using a programmer - i do have the CH341A programmer, but my boards bios chips appear to be soldered and also possibly located under the x99 chipset cover?? (see image below).
I cant get this off as its held in place by 3 screws (which are on the sides of the cover!) , and I can only get to one of these with a screwdriver, the other two are too close to the SATA sockets, and wont allow a 'conventional' screwdriver to reach the screws ?? I would need some kind of 90degree screwdriver to remove it....!

What i did discover though when locating info about this motherboard, is that it has an 11-pin header that allows access to flashing the Bios. Since the CH341A doesn't have a generic 11-pin adapter (has to be modded to work apparently), i have made the leap and purchased a FlashcatUSB Pro programmer, which does come with an "MSI 9 and 11-pin header adapter" (most MSI boards have only a 9-pin header).

This i believe, are my last available options in sorting this out.

I would be grateful meantime, if someone could steer me in the direction of how to finalise the Bios file i have so that it includes my original UUID, MAC and Serial. Which I have saved in a text file).

Thanks for your patience MODS, I am a 53 year old trying to keep up with all the younger generation, for whom this is all a simple process.....and appreciate you help so far.

many thanks

11-PIN Header for connecting to programmer;

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