#1 [HELP] Hitachi External USB 3.0 HDD (Touro Desk Pro) Unrecognized in Windows 10 (Fernando driver unpluged on write) by ResolverSol 21.01.2021 09:35

Hitachi External USB 3.0 3TB HDD (Touro Desk Pro) Unrecognized in Windows 10. All windows 10 x64 up to 1909
But it working and recognized at "Safe mode" and both read and write!

When install Fernando drivers (intell 8-Series) and until opened "Windows Disk Manager" (diskmgmt.msc) it works to "Read" , but "Unplug" random on write (mostly on files with size more then ~10mb) like on video:
_youtu.be/wdve9bJU5CE

_community.wd.com/t/hitachi-external-usb-3-0-3tb-hdd-touro-desk-pro-unrecognized-in-windows-10/202815
Other guy topic with solotion send to not working web link - tell to get and install windows 7 drivers

Trying install like this, but dont have success (like it is not compatible):
_community.intel.com/t5/Graphics/Where-is-Intel-USB-3-0-Extensible-Host-Controller-driver-for/m-p/360613/highlight/false#M24776


Help please!
@Fernando

#2 RE: [HELP] Hitachi External USB 3.0 HDD (Touro Desk Pro) Unrecognized in Windows 10 (Fernando driver unpluged on write) by Fernando 21.01.2021 13:22

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Zitat von ResolverSol im Beitrag #1
Help please!
@Fernando
As already written >here<, I cannot help you.

#3 RE: [HELP] Hitachi External USB 3.0 HDD (Touro Desk Pro) Unrecognized in Windows 10 (Fernando driver unpluged on write) by ResolverSol 21.01.2021 13:28

@Fernando

One guy told he have solution(link not working)
"I have copied drivers from old Windows and overwrite them into Windows 10. That works"

Can you help reproduce how to do this? I have old windows 7 files

#4 RE: [HELP] Hitachi External USB 3.0 HDD (Touro Desk Pro) Unrecognized in Windows 10 (Fernando driver unpluged on write) by onuracengiz 21.01.2021 13:45

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you can try this tool to clean the usb drivers USBDeview v3.01,update windows 10 to the latest,then plugging it back in and let the windows find an appropriate driver for it
if it does not work again,install the driver that provided for the device.other then that there is nothing you can do

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