Zitat von Coup27 im Beitrag #330

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So all my USB ports are Intel ones. I have added the CA certificate using the batch file method and rebooted. I then try and update the "Intel(R) USB 3.0 eXtensible Host Controller" by pointing device manager to the iusb3xhc.inf file but after clicking next it says the driver file is already up to date. I then try the "have disk" method and force it to accept the iusb3xhc.inf file and then all my USB ports stop working. My PC doesn't crash, but I now have no keyboard or mouse. If I force shutdown using the power button and reboot my USB ports are still not functioning.

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Zitat von Coup27 im Beitrag #330

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Edit: Sounds like Gekko and I are having the same issue. Both lost all USB ports as soon as "Intel(R) USB 3.0 eXtensible Host Controller" has been updated. I think you should pull these drivers temporarily until we can investigate what is happening. Fortunately for me I am just messing around and I have a spare SSD I have loaded up Windows 10 on and I can switch back to my other SSD with Windows 7 on. I updated the USB drivers on Windows 7 using the original drivers and everything went fine.

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Zitat von Gekko im Beitrag #332

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Did you manage to repair windows 10 by using windows 7 on a separate SSD?

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I have no idea if this will work or not but it's a suggestion.

After making a full image of what you have now just in case boot a Linux live distro and delete the current driver for the Intel(R) USB 3.0 eXtensible Host Controller. Obviously I can't screenshot from my Win10 install but this is what it looks like on Win7. Maybe if the driver is deleted when Windows boots up it will fall back to the Microsoft driver?

Zitat von elisw im Beitrag #304

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Following the previous conversation I did a little test on my windows 10 machine.


andthe results are not encouraging for the intel drivers...

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OK I have got these working.

Gekko - I loaded a Linux live distro and deleted the iusb3xhc.sys file and booted back into Windows but it did not work. I found PS/2 mouse in my attic which I used to open device manager and it had a yellow symbol on it saying "Windows could not find the driver file or the driver file is currupt". The USB ports still did not work. I clicked on rollback driver and it rolled back to the Microsoft driver and they instantly started working again. I've checked and your motherboard does have a PS/2 port on it so the easiest way out of this for you is to buy either a cheap PS/2 mouse or PS/2 to USB adapter and then use that to rollback the driver in device manager.

Fernando - Firstly, even after installing the CA certificate the controller driver will not install by browsing to the directory. Device manager says the driver is up to date so that is not correct. Second, it is not possible to install both the Controller and Hub drivers before rebooting. By using the have disk method, the moment the controller is updated the USB ports stop working.

I have confirmed with the use of a PS/2 mouse that your theory is correct and the problem is the dependencies between the USB 3.0 Controller and Hub are missing. Once I update the Hub (did not need to use "have disk" this time, presumably because no driver was installed) the USB ports instantly started working again. At least on some motherboards which don't have a 3rd party USB controller you will need either a PS/2 or Bluetooth mouse to complete the task. Although is this because the controller is not installing without the "have disk" method?

Hello all,

I registered just to confirm that the issue is not a driver issue. It is most definitely the communication between Hub/Controller. I am using a Z97 Asus Sabertooth Mark2 /USB 3.1. Luckily I was able to use the ASMedia 3.1 plugs for mouse & keyboard after I installed the Intel 3.0 controller driver. I have never seen a "Hub" device located within device manager so I was hesitant about trying it. Working with it got it working and all my USB devices, intel and asmedia, are working as expected.

It for sure is frustrating but you can do it! Thank you Fernando!!! :D


Note - do NOT update ASMedia 3.1 USB drivers if you use the Z97 ASUS Sabertooth Mark2/USB3.1. Use original included drivers. I was unable to use USB2.0 devices in the USB 3.1 ASMedia port after updating, and sure enough, to Fernando's point, you will most definitely need a PS/2 mouse or USB2 different manufacturer controller to get this to work!

(oops I guess this is in the wrong place, don't know where to post it)

Thanks to mrces2, e.v.o and in particular Zwulf for being a big part of the project, and to Fernando: Dude, you are a computer god!

I have a 2-month-old laptop with the latest components (Skylake quad-core CPU, Samsung 950 Pro PCI-e NMVe M.2 SSD, etc.) and have had issues with Intel USB 3.0 since near the beginning. I did a fresh install of Win 10 Pro on the M.2 drive, and installed the needed drivers from a Drivers partition on the HDD that came with the system (replaced with SSD), plus anything remaining from the Lenovo support page for my system.

When all was said and done, my system listed Intel host controller with "- Microsoft 1.0" or similar. After installing the certificate, and needing to use the "have disk..." method for steps 1 & 2, I now have full speed! Woooooooooooooooohoooooooooooooooo!!!

@fernando

Hi Fernando,

First of all you are doing an awesome job. I hope you can help me with my problem.
I am having a Rosewill RC505 usb 3.0 add on card with Renesas/NEC uPD720200A chipset with windows 10 Pro 64 bit OS. The driver version 2.1.39 is already installed. But the card is not detecting any USB devices connected(WD My BOOK/Pendrives).
After some troubleshooting, i found out that it will work when the OS is booted into safe mode. PFA the screenshot of the device manager when booted in normal mode and also the device hardware id

Any help will be greatly appreciated.

Hey there Fernando.
I installed your modded Intel 3.0 drivers on my Windows 10 64bit Lenovo yoga 2 pro hoping that would solve the problems I have been having my gigabit Ethernet usb 3.0 adapters ( I have two).

Unfortunately it didn't solve the problem. After a few minutes connected or a large file transfer the adapters gets disconnected :/

I've searched all over and it seems there's something to do with usb drivers. Actually with your drivers it improved a bit (with unmodedd ones as soon as I transfer something from my network ..boom! Dead!)

Thanks and congrats do your work.
Joao