@Reducer
ah I see, it seems I can not even get past the install fail message no matter what port I use or ps2 keyboard etc, any idea how I would install win7 on this z390 board ?

dvd only option ? thanks!

Do like most did: use asmedia USB ports.
I chose the Asus Z390 WS Pro specifically because it has asmedia ports on top of Z390 ports; these asmedia ports have a driver which can be injected into the W7 install USB.
If your motherboard does not have an asmedai chip, then buy any asmedia-based USB PCIe expansion board.
(I also needed two onboard Ethernet ports, another selection factor for the Asus).

@canonkong
Sir how do you change this values on 5.0.4.43 and make it run on A36D?

I have the same problem of installing USB 3.0 driver on my Acer X2660G. Everytime I install Intel USB 3.0 eXtensible i got this "does not meet the minimum requirements". Every driver was installed on my device except on this USB controller. Also tried the modded driver on this thread but no luck.

Any help please. My machine runs only on Win7.

@Fernando
Sir can you please send me the USB driver for A36D for Win7 x86.
I need this to run some applications for a machine.

Thanks a lot.

Fantastic thread and fantastic job. Incredible how drivers can still be a problem in 2019. Some things never get better.

I recently bought a USB 3.1 Gen 2 adapter naively thinking I could just pop it in, install the driver and be off to some 10 Gbit transfer rates.
http://sunrichtech.com.hk/productShow.aspx?pid=302

Unfortunately the Asmedia drivers seem to install fine but the Generic Superspeed USB Hub show the infamous "Error 43". I have tried everything I can come to think of. When I connect my Nintendo USB-C controller it shows up fine in Device Manager. When I connect my USB-C 3.1 external jbod enclosure (https://www.raidsonic.de/en/index.php?we_objectID=5369) the computer fails to find anything, just repeatedly refreshing the device manager and giving off pings. If I connect my jbod enclosure to my Laptop it shows up just fine.

When I check the HardwareId on the Generic Superspeed USB Hub it shows up as a Texas Instruments chip (USB\VID_0451&PID_8140&REV_0100). I have no idea why. Anyone has any pointer on how I can get this to work properly?

I'm on Windows 10 x64 Enterprise, forgot to include that tidbit.

Thanks,

molotch

Hello,

I'm new to these forums. Found them after searching for a solution to my issue.

For a long time, I'd randomly hear the "USB device connected" sound, even when there were no USB devices connected to my PC. That happened multiple times per day. I also noticed that, under the USB controllers in Device Manager, one of them was listed as "Unknown USB Device (Device Descriptor Request Failed)".

All USB ports were working correctly, so I decided to uninstall that controller. It would immediately reinstall itself, no matter what. Tried updating the drivers via Windows, it wouldn't let me, saying that the best ones were already installed.

I then performed a clean installation of the latest version of Windows 10 Pro (1903), but that didn't solve the issue. That's when I discovered this thread.

Followed Fernando's instructions to the letter, and installed all correct drivers for my PC (i7-7700K, Asus Maximus IX Formula mobo), including ASMedia and Intel drivers (for USB 3.0 and 3.1, respectively). Now, I have two concerns:

1. After importing the Win-RAID CA certificate, I installed the latest modded Intel drivers (64-bit, for Intel chipset systems 8-series and up) through the DPInst installation method. Everything went smoothly.

After a reboot, both the Intel(R) USB 3.0 eXtensible Host Controller and the Intel(R) USB 3.0 Root Hub displayed the new drivers under Properties: version 5.0.4.43, dated 5/11/2017, signed by Win-RAID CA.

There was no change to the 2x USB Composite Device and to the 2x USB Root Hub (USB 3.0). They all still have the same drivers, provided by Microsoft: version 10.0.18362.1, dated 6/21/2006 for the composite devices, and 3/18/2019 for the hubs.

Also, the problematic device is now listed as "Unknown USB Device (Device Failed Enumeration)". Device status is: "No drivers are installed for this device". It no longer has a yellow triangle over it in Device Manager, and I haven't heard the connect sound since updating, a couple hours ago.

2. As I said before, I also updated the 3.1 USB drivers for the two ports at the rear IO of my motherboard, both listed as "ASMedia USB 3.1 eXtensible Hist Controller - 1.10 (Microsoft)" in Device Manager. Installed the "pure" drivers, again using the WPInst method.

The prompt concluded successfully, but, after rebooting, nothing had changed. Both controllers still had the same drivers (the same ones by Microsoft I mentioned: version 10.0.18362.1, dated 3/18/2019).

One of the USB 3.1 Gen 2 ports is type-A, and the other is type-C. I tried transferring a large file to a USB 3.1 flash drive connected to the type-A port, as a test, and transfer speeds maxed out at 75 MB/s, which is too slow.

Fernando, or any other knowledgeable users, I'd really appreciate your advice on this matter.

P.S.: Thank you for all of your work!

Hi, Fernando!

Thank you very much for the warm welcome and for taking the time to answer me. Here's the information you requested:
Screenshot of Device Manage's "USB controllers" section

HardwareIDs and driver files of all USB devices, in the same order as they're presented in Device Manager:

ASMedia USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)
 
PCI\VEN_1B21&DEV_2142&SUBSYS_87321043&REV_00
PCI\VEN_1B21&DEV_2142&SUBSYS_87321043
PCI\VEN_1B21&DEV_2142&CC_0C0330
PCI\VEN_1B21&DEV_2142&CC_0C03
 
Driver files: USBXHCI.SYS
 
---
 
ASMedia USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)
 
PCI\VEN_1B21&DEV_2142&SUBSYS_87321043&REV_00
PCI\VEN_1B21&DEV_2142&SUBSYS_87321043
PCI\VEN_1B21&DEV_2142&CC_0C0330
PCI\VEN_1B21&DEV_2142&CC_0C03
 
Driver files: USBXHCI.SYS
 
---
 
Intel(R) USB 3.0 eXtensible Host Controller
 
PCI\VEN_8086&DEV_A2AF&SUBSYS_872F1043&REV_00
PCI\VEN_8086&DEV_A2AF&SUBSYS_872F1043
PCI\VEN_8086&DEV_A2AF&CC_0C0330
PCI\VEN_8086&DEV_A2AF&CC_0C03
 
Driver files: iusb3xhc.sys
 
---
 
Intel(R) USB 3.0 Root Hub
 
IUSB3\ROOT_HUB30&VID_8086&PID_A2AF&REV_0000&SID_872F1043
IUSB3\ROOT_HUB30&VID_8086&PID_A2AF&REV_0000
IUSB3\ROOT_HUB30&VID_8086&PID_A2AF
 
Driver files: iusb3hub.sys
 
---
 
Unknown USB Device (Device Failed Enumeration)
 
USB\UNKNOWN
 
Driver files: "No driver files are required or have been loaded for this device."
 
---
 
USB Composite Device
 
USB\VID_1B1C&PID_1B50&REV_0101
USB\VID_1B1C&PID_1B50
 
Driver files: usbccgp.sys
 
---
 
USB Composite Device
 
USB\VID_046D&PID_C539&REV_3903
USB\VID_046D&PID_C539
 
Driver files: usbccgp.sys
 
---
 
USB Root Hub (USB 3.0)
 
USB\ROOT_HUB30&VID1B21&PID2142&REV0000
USB\ROOT_HUB30&VID1B21&PID2142
USB\ROOT_HUB30
 
Driver files: USBHUB3.SYS
 
---
 
USB Root Hub (USB 3.0)
 
USB\ROOT_HUB30&VID1B21&PID2142&REV0000
USB\ROOT_HUB30&VID1B21&PID2142
USB\ROOT_HUB30
 
Driver files: USBHUB3.SYS
 

@Fernando

Thanks again for replying. Before directly addressing your questions, these are my motherboard’s USB ports:

ASMedia® USB 3.1 Gen 2 controller:
1 x USB 3.1 Gen 2 front panel connector port
ASMedia® USB 3.1 Gen 2 controller:
2 x USB 3.1 ports (2 at back panel)
Intel® Z270 Chipset:
6 x USB 3.0 ports (4 at back panel, 2 at mid-board)
Intel® Z270 Chipset:
6 x USB 2.0 ports (4 at back panel, 2 at mid-board)

Out of those, the single 3.1 Gen 2 front panel connector port and the two 2.0 mid-board connector ports are disconnected and, therefore, not being used or available for testing.

As for your questions:

1. My mobo does, in fact, have two identical ASMedia USB 3.1 controllers, as you can see. Before I’d installed your drivers, I tried uninstalling those controllers, and Windows would just automatically reinstall them after scanning for hardware changes. I ran the WPInstall once and the prompt at the end informed that it had successfully installed drivers for two identical items.

2. I’m not near the PC right now. I’ll check that later and report back.

3. Also before installing your drivers, I had disabled that problematic device and tested all the 12 aforementioned USB ports that were available. They all worked while that particular controller was disabled.

4. Ah, that makes sense. The wireless receivers for my Corsair keyboard and Logitech mouse are connected to the USB 3.0 ports at the front panel of my case (internally connected to the mobo’s mid-board connector).

5. I don’t understand. The USB 3.0 Root Hub devices are managed by a 3.1 controller? As I mentioned, I only have two devices connected via USB: the wireless keyboard and mouse.

@Fernando

I see. But what does it all mean, then? Did I successfully update the drivers?

The USB 3.0 controllers show your drivers, but the 3.1 controllers (and the 3.0 Root Hubs managed by them) all show the same Microsoft drivers as before, even after correctly installing the new ones. Also, what exactly are those Root Hub devices, and why are there two of them, when there are only two 3.1 ports in total?

And what about the “unknown USB device”? The only difference is that it went from being labeled as “Unknown USB Device (Device Descriptor Request Failed)" to “Unknown USB Device (Device Failed Enumeration)", without the yellow attention triangle.

@Fernando

I haven’t forgotten about your question. I’ll let you know as soon as I’m back home, with access to the PC.

Regarding the installation of the ASMedia drivers, I went with the WPInst method, as I mentioned. That installed drivers for the two ASMedia controllers, according to the information displayed by the installer at the end of the process.

Before that, I’d tried installing the drivers manually, but Windows gave me the option to choose between three devices: “ASMedia USB 3.0 eXtensible Host Controller Driver”, “ASMedia USB 3.1 eXtensible Host Controller Driver” and “ASMedia USB 3.1 eXtensible Host Controller Driver (ASM1142)”.

My device is listed simply as “ASMedia USB 3.1 eXtensible Host Controller Driver”, but I still wasn’t sure of the right option, between the regular one or the one with “(ASM1142)”, so I just went with WPInst, instead, as it was fully automated.

If I install those drivers manually and individually, for each controller, which device should I choose during installation? What is the difference between “ASMedia USB 3.1 eXtensible Host Controller Driver” and “ASMedia USB 3.1 eXtensible Host Controller Driver (ASM1142)”?

Lastly, I literally only have two USB devices connected to my PC, like I said before: a wireless Corsair keyboard and a wireless Logitech mouse.

The wireless receivers are connected to the only two USB 3.0 ports at the front panel of my case (connected internally to the internal mid-board port related to the Intel Z270 chipset).