Hi Guys,

I have a Asus N551JK Laptop With Intel HM86 Express Chipset and Intel Core i7 4710HQ Processor What is the Latest Intel Management Engine Firmware and Drivers I could Install and if someone could provide a link to them it would be great. Also a link to the latest Intel Management Engine utility to be able to check the Intel Management Engine firmware version etc would be great. Thanks in advance.

EDIT by Fernando: Thread title shortened

Better start HERE dont u think? Did u search anything related to it or just bumped here with a question without even look in forum main topics.

I looked and even tried some utilities to try and detect the ME Firmware I have now, but all the ones I tried always said it's not supported. I'm kind of lost.

HWinfo will tell you or a full dump of the SPI, later used in ME Analyser/UEFITool/MEinfo.
Also it uses MEI 9.5, so get the Intel ME System Tools v9.5 r6 - (2018-07-31) For 8-series systems which run ME v9.5 and read usage of the tools.

If u looked...in Asus web page from this model, under Win8.1x64 is posted the driver Version V9.5.14.1724
Be warned that Asus bios update files from this model do not include ME firmware updates, as its NOT a full package update.
Do take to the latest version of the oficial bios update and then BY UR RISK only, can try to level up to latest ME Firmware 9.5

As usual due to some operations engaged and any danger adverted form it, a full backup of the current system SPI BIOS is advisable, if possible with a SPI programmer.
Any other issues/troubleshooting, please post some help in the appropriate topic.
Good luck.

Zitat von MeatWar im Beitrag #4

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HWinfo will tell you or a full dump of the SPI, later used in ME Analyser/UEFITool/MEinfo.
Also it uses MEI 9.5, so get the Intel ME System Tools v9.5 r6 - (2018-07-31) For 8-series systems which run ME v9.5 and read usage of the tools.

If u looked...in Asus web page from this model, under Win8.1x64 is posted the driver Version V9.5.14.1724
Be warned that Asus bios update files from this model do not include ME firmware updates, as its NOT a full package update.
Do take to the latest version of the oficial bios update and then BY UR RISK only, can try to level up to latest ME Firmware 9.5

As usual due to some operations engaged and any danger adverted form it, a full backup of the current system SPI BIOS is advisable, if possible with a SPI programmer.
Any other issues/troubleshooting, please post some help in the appropriate topic.
Good luck.

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Could anyone help me out please? Not sure if its intentional or what, but I work in information technology and I cant even make heads or tails of updating the Intel ME Firmware using these tools as the instructions are very poorly written. They were written for someone that already knows how to do it or has done it before. Like all the tools I click on will not even run. for example when I try to run MEinfo WIN64 in Windows 10 64-bit I get Error 9458: Unsupported ME Firmware Version 9.0.31.1487 H. The flash tools and all others do the same thing. Am I supposed to run the tools in DOS? am I supposed to be creating an EFI DOS Boot USB stick and running them from there? like seriously the instructions stink. If anyone could help me please do.

Thanks

Use tools with version according to your ME version. Found a bios dump with ME 9.0, so this would possibly mean ME tools 9.1

I am in a similar position with an Asus X552V It shuts down but you can hear the fan still running, 5 seconds on the on off button is the only way to get it to switch off. It said it had 9.5 so i downloaded the tools ran them to get the info but they threw up an error. On the asus site for that machine it lists
chipset intel inf update driver as 9.3.0.1026
Intel management engine interface v8.1.0.1252, it had 9.5 on it so have downgraded but i didnt uninstall first. Fan still not stopping.
ran the 8.1 info tool:-
Intel(R) MEInfo Version: 8.1.56.1541
Copyright(C) 2005 - 2014, Intel Corporation. All rights reserved.

Intel(R) ME code versions:

BIOS Version: X550VL.207
MEBx Version: 0.0.0.0000
Gbe Version: 1.3
VendorID: 8086
PCH Version: 4
FW Version: 8.1.2.1318
UNS Version: 8.1.0.1252
LMS Version: 8.1.0.1252
MEI Driver Version: 8.1.0.1263
Wireless Hardware Version: Not Available
Wireless Driver Version: Not Available

FW Capabilities: 0x01101C60

Intel(R) Anti-Theft Technology - PRESENT/ENABLED
Intel(R) Capability Licensing Service - PRESENT/ENABLED
Protect Audio Video Path - PRESENT/ENABLED
Intel(R) Dynamic Application Loader - PRESENT/ENABLED

CPU Upgrade State: Not Upgradable
Cryptography Support: Disabled
Last ME reset reason: Global system reset
Local FWUpdate: Enabled
BIOS Config Lock: Enabled
Host Read Access to ME: Disabled
Host Write Access to ME: Disabled
SPI Flash ID #1: EF4017
SPI Flash ID VSCC #1: 20052005
SPI Flash BIOS VSCC: 20052005
BIOS boot State: Post Boot
OEM Id: 00000000-0000-0000-0000-000000000000
Capability Licensing Service: Enabled
Capability Licensing Service Status: Permit info not available
OEM Tag: 0x00001043
Localized Language: Unknown
Independent Firmware Recovery: Disabled

Can anyone help with a diagnosis of the above?
Regards
Stuart

Hi,

I am using Intel ME System Tools v9.5 r6 and Intel ME Firmware v9.5.60.1952 (1.5MB) currently my system is on Intel ME Firmware v9.0. My system is a consumer (H) 1.5MB SKU. I believe I have the correct files, but yet I keep getting this error. I have a Asus N551JK Laptop With Intel HM86 Express Chipset and Intel Core i7 4710HQ Processor. My firmware/BIOS from Asus is fully up to date. I have also ran MEManuf and it says my current ME is working ok in green. Also HWINFO64 says its in normal working state and normal current operating state. Anyone know what's going on here?

@sfernandes - Sounds like you are not using correct ME FW Update tool for current ME FW (9.0), and you also are not using correct ME FW file either. 9.1 is max you can use, but since your BIOS is still 9.0 it's best to use latest 9.0.x version - see warning below **
You need ME FW update tool from this package >> Intel ME System Tools v9.1 r7 - (2018-09-01)

And for best compatibility >> you need to use ME 9.0.x.xxxx FW >> Due to Warning (@ post #1 here)>>
** Warning for 8-series systems: The 8-series desktop systems initially come with v9.0 firmware. The latter is upgradeable to v9.1 firmware only if the OEM has updated the BIOS to be compatible as well.
If your BIOS is up to date and the firmware is still v9.0 then avoid updating to v9.1 but only to latter v9.0 releases. The system will not brick but, if the BIOS is not ready, you may face BCLK, fan control and other issues after which going back to v9.0 firmware is often difficult.
However, if your current 8-series system has firmware v9.1 (after a BIOS update) then you can update to the latest v9.1 firmware as provided below.

Zitat von Lost_N_BIOS im Beitrag #2

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@sfernandes - Sounds like you are not using correct ME FW Update tool for current ME FW (9.0), and you also are not using correct ME FW file either. 9.1 is max you can use, but since your BIOS is still 9.0 it's best to use latest 9.0.x version - see warning below **
You need ME FW update tool from this package >> Intel ME System Tools v9.1 r7 - (2018-09-01)

And for best compatibility >> you need to use ME 9.0.x.xxxx FW >> Due to Warning (@ post #1 here)>>
** Warning for 8-series systems: The 8-series desktop systems initially come with v9.0 firmware. The latter is upgradeable to v9.1 firmware only if the OEM has updated the BIOS to be compatible as well.
If your BIOS is up to date and the firmware is still v9.0 then avoid updating to v9.1 but only to latter v9.0 releases. The system will not brick but, if the BIOS is not ready, you may face BCLK, fan control and other issues after which going back to v9.0 firmware is often difficult.
However, if your current 8-series system has firmware v9.1 (after a BIOS update) then you can update to the latest v9.1 firmware as provided below.

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@sfernandes - Great to hear, at least "No issues... so far" anyway
No, you cannot go to 9.5, stop while you are ahead

@stuboy Don't mix things in a thread dedicated to a specific system, better to start your own thread.

Maybe ME is corrupted, clean it according to [Guide] Clean Dumped Intel Engine (CS)ME/(CS)TXE Regions with Data Initialization. Possibly necessary to unlock the Flash Descriptor to get access to the ME region of your bios- see [Guide] Unlock Intel Flash Descriptor Read/Write Access Permissions for SPI Servicing

Sorry wasn't trying to thread hijack thought the two problems would have the same solution, will try what you mentioned and start another thread if i need any more help :-)

Zitat von sfernandes im Beitrag #6

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Could anyone help me out please? Not sure if its intentional or what, but I work in information technology and I cant even make heads or tails of updating the Intel ME Firmware using these tools as the instructions are very poorly written. They were written for someone that already knows how to do it or has done it before. Like all the tools I click on will not even run. for example when I try to run MEinfo WIN64 in Windows 10 64-bit I get Error 9458: Unsupported ME Firmware Version 9.0.31.1487 H. The flash tools and all others do the same thing. Am I supposed to run the tools in DOS? am I supposed to be creating an EFI DOS Boot USB stick and running them from there? like seriously the instructions stink. If anyone could help me please do.

Thanks

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