Forum - RE: Cannot access Intel ME on hm77 chipset

Win-Raid Forum (Drivers - Firmware - Modding) � Special Topics � Intel Management Engine � Cannot access Intel ME on hm77 laptop chipset

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#31 | RE: Cannot access Intel ME on hm77 chipset datum

Thu Jul 02, 2020 4:33 pm

It's ok now.

Now I should install Intel Me software, I guess.

I also have an intel i5 cpu at hand. it's an intel i3 on the mainboard now.

"CPU Upgrade State: Not Upgradable"
what does it mean?

When I decide to change it do I have to flash the ME part again?

C:\Program File Portable\Intel ME System Tools v8 r3\MEInfo\Windows64>MEInfoWin64.exe

Intel(R) MEInfo Version: 8.1.56.1541
Copyright(C) 2005 - 2014, Intel Corporation. All rights reserved.

GBE Region does not exist.
Intel(R) Manageability and Security Application code versions:

BIOS Version: H3ET79WW(1.16)
MEBx Version: 8.0.0.0065
Gbe Version: Unknown
VendorID: 8086
PCH Version: 4
FW Version: 8.1.72.3002
UNS Version: Not Available
LMS Version: Not Available
MEI Driver Version: 11.0.0.1157

FW Capabilities: 0x09301C4C

Intel(R) Small Business Technology - PRESENT/ENABLED
Intel(R) Capability Licensing Service - PRESENT/ENABLED
Protect Audio Video Path - PRESENT/ENABLED
Intel(R) Dynamic Application Loader - PRESENT/ENABLED

Level III Manageability Upgrade State: Upgrade Capable
CPU Upgrade State: Not Upgradable
Cryptography Support: Enabled
Last ME reset reason: Global system reset
Local FWUpdate: Enabled
BIOS Config Lock: Enabled
Host Read Access to ME: Disabled
Host Write Access to ME: Disabled
SPI Flash ID #1: C22017
SPI Flash ID VSCC #1: 20052005
SPI Flash ID #2: EF4016
SPI Flash ID VSCC #2: 20052005
SPI Flash BIOS VSCC: 20052005
BIOS boot State: Post Boot
OEM Id: 00000000-0000-0000-0000-000000000000
Capability Licensing Service: Enabled
Capability Licensing Service Status: Permit info not available
OEM Tag: 0x00000000
Slot 1 Board Manufacturer: Unused
Slot 2 System Assembler: Unused
Slot 3 Reserved: Unused
M3 Autotest: Disabled
Localized Language: English
Independent Firmware Recovery: Enabled

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#32 | RE: Cannot access Intel ME on hm77 chipset datum

Thu Jul 02, 2020 5:03 pm (Last edited: Thu Jul 02, 2020 5:06 pm)

It looks healthy now. You shouldn't need to re-flash the ME firmware when you change the CPU. You can replace the i3 with the i5, provided that both support vPro of course. Make sure you have the latest ME 8 Corporate drivers installed and do a "fpt -greset". After the reboot, run "MEInfo -verbose" again and show the result.

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#33 | RE: Cannot access Intel ME on hm77 chipset datum

Fri Jul 03, 2020 3:13 pm (Last edited: Fri Jul 03, 2020 3:16 pm)

I am not able to install latest ME 8 Corporate drivers (https://pcsupport.lenovo.com/uu/en/downloads/DS103659). The setup ends with the error: "another version of this product is already installer", although I haven't installed any software or MEI drivers because as I have said before I couldn't (it wouldn't detect and let me install any related Intel ME drivers). Though I've installed HM77 chipset drivers a time ago.

I guess Win 10 somehow already had the drivers for Intel Management Engine Interface.
It was just disabled after I have rewriten ME part in bios, and did a restart. Just had to enable it.

This is the info from Intel-SA-00075 Detection and Mitigation Tool

ME Information
Version: 8.1.72.3002
SKU: Intel(R) Small Business Advantage (SBA)
Provisioning Mode: Not Provisioned
Control Mode: None
Is CCM Disabled: True
Driver installation found: True
EHBC Enabled: False
LMS service state: NotPresent
microLMS service state: NotPresent
Is SPS: False

To be able to manage my chipset's Intel ME should I install Intel(R) Small Business Advantage (SBA)?

This is the output after I did a "fpt -greset" succesfully

C:\Program File Portable\Intel ME System Tools v8 r3\MEInfo\Windows64>MEInfoWin64.exe

Intel(R) MEInfo Version: 8.1.56.1541
Copyright(C) 2005 - 2014, Intel Corporation. All rights reserved.

GBE Region does not exist.
Intel(R) Manageability and Security Application code versions:

BIOS Version: H3ET79WW(1.16)
MEBx Version: 8.0.0.0065
Gbe Version: Unknown
VendorID: 8086
PCH Version: 4
FW Version: 8.1.72.3002
UNS Version: Not Available
LMS Version: Not Available
MEI Driver Version: 11.0.0.1157

FW Capabilities: 0x09301C4C

Intel(R) Small Business Technology - PRESENT/ENABLED
Intel(R) Capability Licensing Service - PRESENT/ENABLED
Protect Audio Video Path - PRESENT/ENABLED
Intel(R) Dynamic Application Loader - PRESENT/ENABLED

Level III Manageability Upgrade State: Upgrade Capable
CPU Upgrade State: Not Upgradable
Cryptography Support: Enabled
Last ME reset reason: Power up
Local FWUpdate: Enabled
BIOS Config Lock: Enabled
Host Read Access to ME: Disabled
Host Write Access to ME: Disabled
SPI Flash ID #1: C22017
SPI Flash ID VSCC #1: 20052005
SPI Flash ID #2: EF4016
SPI Flash ID VSCC #2: 20052005
SPI Flash BIOS VSCC: 20052005
BIOS boot State: Post Boot
OEM Id: 00000000-0000-0000-0000-000000000000
Capability Licensing Service: Enabled
Capability Licensing Service Status: Permit info not available
OEM Tag: 0x00000000
Slot 1 Board Manufacturer: Unused
Slot 2 System Assembler: Unused
Slot 3 Reserved: Unused
M3 Autotest: Disabled
Localized Language: English
Independent Firmware Recovery: Enabled

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#34 | RE: Cannot access Intel ME on hm77 chipset datum

Fri Jul 03, 2020 3:40 pm

It is indeed healthy now, the firmware has been repaired. SBA has been EOL for years now so I don't know what you need to install.

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#35 | RE: Cannot access Intel ME on hm77 chipset datum

Fri Jul 03, 2020 4:32 pm

OK, thank you very much.
I will do my research now to see what it can be configured, managed in this laptop's HM77 chipset Intel ME SBA.
I will be back to resume my findings.

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Intel ME driver failed to perform handshake with the Firmware (FWSTS0: 0x00304181, FWSTS1: 0x153B0100) � � EliteDesk G2 Mini 35 Watt ME Disable Jumper Location!

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