Forum - HP Z200 - Manufacturer Mode and Shutdown every 30 minutes

Win-Raid Forum (Drivers - Firmware - Modding) � Special Topics � Intel Management Engine � HP Z200 - Manufacturer Mode and Shutdown every 30 minutes

Topic settings

Print view

Jump to forum

General & Forum related Topics News / Announcements Forum-related Questions & Suggestions Off Topic Important Drivers (AHCI/RAID, NVMe, USB etc.) General: Storage Drivers (AHCI/RAID, NVMe and USB) Specific: Intel AHCI/RAID Drivers Specific: NVIDIA nForce Chipset Drivers (incl. AHCI/RAID) Specific: NVMe Drivers Other Drivers System Performance RAID Performance AHCI/NVMe Performance Solid State Drives BIOS Modding BIOS Modding Guides and Problems BIOS modules (PCI ROM, EFI and others) BIOS Modding Requests Reports: BIOS Modding Results Offers: Already modded special BIOSes Special Topics Intel Management Engine CPU Microcodes NVMe Support for old Systems Other Tools (not BIOS modding related) Interesting PC Hardware & Software OS related Topics Windows 11 Windows 8-10/Server 2012-2019 Windows 7/Vista/Server 2008 Windows XP/2000/Server 2003 DOS/Windows 3.X/9X/ME - Retro Gaming Other Operating Systems

#1 | HP Z200 - Manufacturer Mode and Shutdown every 30 minutes datum

Tue May 05, 2020 2:11 pm (Last edited: Tue May 05, 2020 2:29 pm)

Wow. It seems there are a LOT of people with Intel ME problems.

Anyway, I was "kicked over" from the HP Community Forum after posting about my situation there; but they said Win-Raid solves problems, so here I am...

Very simple. I pulled out an old HP Z200 to set up a "distance learning" machine for the family; but it was running a BIOS version from 2013-14, since I never updated it. Therefore, I decided to check HP.com and they had a BIOS firmware update from 2016 and an ME firmware update from 2017.

I figured it would be a good idea to update all firmware after 2013; but after installing these two in the above order my machine now boots in "manufacture mode" and shuts down after 30 minutes exactly. After reading other posts and receiving a reply on HP.com, the consensus is that I have corrupted the ME platform.

The machine boots up fine. I installed 2x4GB RAM. Popped in a nVidia 600 Quadro. Runs great. Fast and smooth. Windows 10 Pro. No problems; but it shuts down every 30 minutes and I noticed that the ME platform options have disappeared from the BIOS settings.

It seems I am not the only one; but how does one go about "fixing" the ME firmware? Also, I installed the ME firmware update through the Windows Update Tool...

ME firmware - 6.2.61.3535 Rev.A - SP81826

The machine boots fine and runs great, so it is just "something" forcing a shutdown every 30 min and I cannot access any ME options. But if it is borked, then maybe that is it...

Can someone help?

reply

#2 | RE: HP Z200 - Manufacturer Mode and Shutdown every 30 minutes datum

Tue May 05, 2020 3:20 pm

Another bricked Z200 because of the same HP mistake that has existed for 3 years now. Read Z200 switches off after 30 minutes - unable to Ctrl-P or flash ME firmware, especially the 2nd page. You need to re-flash the ME firmware or the entire SPI/BIOS chip to fix this. Check if you have read access to the ME region of the SPI/BIOS chip by following [Guide] Unlock Intel Flash Descriptor Read/Write Access Permissions for SPI Servicing. Maybe your motherboard has a service jumper (step E2) so use that if possible. Otherwise, this can be solved quickly if you have a programmer like the person from the aforementioned thread. Searching the forum Z200 will get you many other results/cases of the same problem by the way.

reply

#3 | RE: HP Z200 - Manufacturer Mode and Shutdown every 30 minutes datum

Wed May 06, 2020 6:52 am (Last edited: Wed May 06, 2020 7:39 am)

@plutomaniac
Thanks for responding and I went ahead and read the links you referenced, as well as some other ones to get more information. Some quick notes:

Checked my BIOS and it states:
ME Firmware Version: 6.0.3.1195

Booted into DOS
Ran MEInfo and it states: 6.2.60.3535

Ran MEFWsts and it states: Error 9255: Fail to read FW Status Register value 0xFFFFFF

The mismatch on the ME Firmware version being displayed with no status available is already an obvious problem.

Also, I read through the other posts and just a footnote; but I have the Z200 SFF which has BIOS v1.19 (786H4) as the latest meanwhile the "others" seem to have the STD Z200 as they keep mentioning BIOS v1.22 (786H3)
Are these at all compatible? Just curious...

I went ahead and did BOTH a DOS and CD BIOS flash; but as you mentioned in other posts this is not related to ME although I figured I would give it a shot. Maybe an ME DOS flash back to the original version?
But I cannot find any 6.0.3.1195 firmware copies...

Finally, I cannot upload images; but I checked my board for that Service Jumper and @lwoody7110 photo shows E15, while my board shows E16 with 7 nubs. But it clearly shows "ROM RCVRY" so I have to figure out which nubs to "connect" - MS-7557 ver 2.0 - motherboard.

Ideas?

I might be the first trying to "fix" a Z200 SFF ...

P.S.
Reading another thread; but I just want to remove that Watchdog Timer...

reply

#4 | RE: HP Z200 - Manufacturer Mode and Shutdown every 30 minutes datum

Wed May 06, 2020 1:34 pm

Yes, I suspect that the ROM RCVRY jumper is what you need to enable read/write access to the ME firmware region of the SPI/BIOS chip and re-flash it. Maybe this helps:

reply

Experimentation with Intel vPro and AMT on Q77 motherboard with i7 3770S � � Intel ME info

Please enter a reason for warning.