@Fernando I am facing some difficulties with my laptop, first in trying to determine what chipset it is in order to download your correct IME driver files. So I have a Latitude E5450, the exact specs are in the following page
https://www.dell.com/support/home/in/en/...Bndz090/drivers
I have upped the ram to 16gb from 8gb and put in a 512 ssd if that helps.

Now running the MEinfo Intel CSME System Tools v12 and v11 both gives me errors as follows respectively
Error 39: PCH is not supported.
Error 620: Unknown hardware platform.
&
Error 107: Failed to create dependency list for features.

I am unable to determine what is causing these errors so any insight in pointing me towards the right direction would be greatly appreciated.

Some more info-
current installed IME ver : 11.7.0.1032
dev instance path : PCI\VEN_8086&DEV_9CBA&SUBSYS_062B1028&REV_03\3&11583659&0&B0
Hardware ID's :
PCI\VEN_8086&DEV_9CBA&SUBSYS_062B1028&REV_03
PCI\VEN_8086&DEV_9CBA&SUBSYS_062B1028
PCI\VEN_8086&DEV_9CBA&CC_078000
PCI\VEN_8086&DEV_9CBA&CC_0780

the cpu in my system is a 5th gen i5-5300U with 3mb cache. This was handed over to me by my company due to out of warranty stock so I am not sure if it uses the 1.5mb or the 5mb corporate cache system within. Please let me know if you need any more information. Thank you so much in advance!

EDIT:
looping in @plutomaniac if can provide any insight onto why and what to do next.

EDIT by Fernando: The 2 posts have been merged and unneeded blank lines removed to save space.

Doesn't take Plutomaniac to know that neither 11 or 12 version of the tools support the the older 5th gen CPUs and chipsets. You probably need something along the lines of v8 tools.
You would have known that if you would have read the OP.

thanks for the quick turnaround but I tried MEInfo in 8 and 9, both posted some kind of errors. MEInfo for 10 worked without posting any error info but running MEManuf and FWUpdate reported errors. Dunno where to go from here.
All I need is the specific driver file and I would install it myself, please lmk if there are any specific files I could provide to help determine what belongs in my system

Thanks again.

Thank you and a happy new year to you as well Dieter!
If you get a chance to please mention the driver you would suggest I install for my IME system. the lot from page one of this thread! I can avoid the hassle with the tools and such.

woah, you are awesome!!
Because I always imagined they never really keep their drivers as updated as some of the third party sites and I have come here before asking drivers for a different computer so I knew you guys were pros at this.
May god bless you Dieter! Thanks everyone and have a great new year!

Greetings all,

So I read through the first post and I'm a little confused about the versioning. I have an msi x99 raider board. It has some issues when I update the BIOS to the latest version, so I'm wondering if updating the Intel ME, either before or after, would help.
I see entries in device manager for C600/C610/C200 as well as X99...I see on the first post that there are many options and I am not sure exactly what version I need.
I ran the MEInfoWin64.exe and these were the results:

Thank you for your reply.

That is a long post explaining how to use UBU... I downloaded the program but want to make sure I know what I'm doing before proceeding. I went through it and found what I believe to be the latest microcode update for my cpu it's form 06-18-2019.. but I'm not sure I understand the overall process. I ended up with a .bin file am I flashing that as the actual BIOS? I will read the start post again several times to make sure. Sorry for off topic.

Regarding my original on topic post... any input on what's the proper ME for me?

Thanks again!

Thank you, that's what I feared. There a certain situation I run into with the BIOS when I upgrade it... it is repeatable and demonstrable, but the company (MSI) seems to think it's my equipment. Even though a similar situation happened with the last mainboard I had (it was a refurbished and they determined it to be malfunctioning).

From the output of the meinfo command, there is no indication that the ME may be corrupted or malfunctioning, is there? Ergo, there is no point in me reflashing it or anything, is there?

Sorry if it's a stupid question I'm kinda grasping at straws here.

Test passed. Thank you for the tip.

I will post in the BIOS forum because I'm not sure what exactly the issue is.

Thanks again!