Forum - RE: Intel Management Engine: Drivers, Firmware & System Tools

Win-Raid Forum (Drivers - Firmware - Modding) � Special Topics � Intel Management Engine � Intel (Converged Security) Management Engine: Drivers, Firmware and Tools

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#2941 | RE: Intel Management Engine: Drivers, Firmware & System Tools datum

Wed May 17, 2017 7:19 pm

A lot more info is needed. Explain what happened in detail. What system do you have? What firmware did you pick? What tool did you use and of what version? What do you mean by "it doesn't work"? How did the flash process fail?

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#2942 | RE: Intel Management Engine: Drivers, Firmware & System Tools datum

Wed May 17, 2017 7:41 pm (Last edited: Wed May 17, 2017 7:41 pm)

Well, i have some strange bugs in my bios, sometimes it locks me out and even if i change some settings it does not change anything. Only solution is to reflash the bios, but then i lose all of my settings. I looked up this bug on the internet and found out it is a comon bug and it is related to old ME fw versions. So i am considering updating it, but i'm conserned about fail. So my question was: is it possible to downgrade to a previous version, like the official one which comes with the bios file etc.
Edit: I did not update my ME yet. I have the official version installed.

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#2943 | RE: Intel Management Engine: Drivers, Firmware & System Tools datum

Thu May 18, 2017 6:20 am (Last edited: Thu May 18, 2017 8:55 am)

Found some changelog for version 11.6.29.3287

Zitat
(Fix) Fixed CVE-2017-5689: Escalation of privilege vulnerability in Intel(R) Active Management Technology (AMT), Intel(R) Standard Manageability (ISM), and Intel(R) Small Business Technology.
(Fix) Fixed an issue where keyboard, trackpoint and touchpad might not respond after flashing 11.6.26.1246 MEFW.
(Fix) Fixed an issue where LAN speeds slows down from 100M to 10M after resuming from sleep or hibernate state.
(Fix) Fixed an issue where opening KVM session during render dialog returns COMMS_ERROR and closes applet session.
(Fix) Fixed an issue where yellow bang might be seen on Intel(R) MEI device during Stress_WB_Device Compare.
(Fix) Fixed an issue where touch FW does not load in recovery mode even though BootRecovery Value is set to False?.
(Fix) Fixed an issue where MFS corruption bit will be turned on once the FLOG is full.
(Fix) Fixed an issue where units might fail to finish dash process and show that boot device is not found.
(Fix) Fixed an issue where Intel(R) AMT features might not be accessible when using domain local group.
(Fix) Fixed an issue where ME might get disabled after hibernate cycling.
(Fix) Fixed an issue where MEBx returns an error when displaying the User Consent Dialog while Secure Output Language is set to non-ASCII (i.e. Japanese, Chinese).
(Fix) Fixed an issue where provisioning Intel(R) AMT with an IP address starts with 0,causes the entire IP address configured to be all zeroes

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#2944 | RE: Intel Management Engine: Drivers, Firmware & System Tools datum

Thu May 18, 2017 3:39 pm

Intel ME System Tools v11.0 r5

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#2945 | RE: Intel Management Engine: Drivers, Firmware & System Tools datum

Thu May 18, 2017 8:07 pm

Okay, I managed to update it, restarted my PC and checked the version and it is updated. It seems to work fine, tank you for your help guys.

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#2946 | RE: Intel Management Engine: Drivers, Firmware & System Tools datum

Sat May 20, 2017 1:12 pm (Last edited: Sat May 20, 2017 1:13 pm)

Hello @plutomaniac ,
I have been asked to consult you to solve problem with Intel MEI drivers for Intel 7-series chipset by Fernando in this post -
Link . I have listed my problem in the quote below.

Original post : Link

Zitat

Some extra information :
My computer has the following problems in Windows 10 x64:
1) Shutting down (the option doesn't work from start menu)
2) Restarting (gets stuck on restart screen forever until I long press power button and force shut down the laptop)
3) On starting windows, on connecting any USB hdd, it repeatedly disconnects and connects. The temporary workaround I found is to put my computer to sleep first, then start it again, and the usb drivers work normally again (no disconnection of USB drives). This workaround only works with the default microsoft USB 3.0 drivers installed with Windows 10.

My diagnosis : There's a problem with Intel MEI and USB 3.0 drivers. I have tried installing the latest MEI firmware for 7-series chipset from this post. Then tried to install latest MEI driver for 7-series chipset (Intel MEI Driver v11.0.5.1189 (Windows XP - Windows 10) INF for manual installation) , but still the error is not resolved.

Also, I upgraded my laptop from windows 7 x64 to windows 10 x64 last week and since then, all these problems have arisen.

I hope you can help me out here. Thanks for your time!

Asus K55VM with Windows 10 x64, CPU : Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz, 2301 Mhz, 4 Core(s) Storage : Samsung SSD 840 EVO 120G + 1TB 7200rpm HGST HTS721010A9E6300

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#2947 | RE: Intel Management Engine: Drivers, Firmware & System Tools datum

Sat May 20, 2017 10:48 pm (Last edited: Sun May 21, 2017 12:40 am)

Hi @plutomaniac

I think I need your help. I have upgraded this morning ME firmware on my ASUS T300 CHIA 205 (Intel® Core� M-5Y10c) from v10.0.30.1072 to v10.0.50.1004 with no problems. I had a problem since I had upgraded my T300 Chi to Windows 10 Creators Update. My computer entered in 'Standby mode' as soon a logged in or just few minutes later. I had reset BIOS to default values, updated to the last drivers and reinstalled Windows 10 (clean install from USB dongle)... with no success. I thought of a hardware problem. I found this thread by accident and I decided to give a try. After updating ME firmware, the problem has completely disappeared. Thank you!

So after this successful story, I decided to upgrade my other laptop a HP Pavilion x2 Detachable V0Y26EA. I had not problem with it but I thought an upgrade will be also good for it.

My HP Pavilion x2 (Intel® Core� M3-6Y30) had ME firmware v11.0.0.1183 and I have upgraded it to 11.0.24.1000_CON_LP_C0_UPDM_PRD_RGN with no problem using 'Intel ME System Tools v11.0 r5'.

When I run MEInfoWin64.exe everything is OK but when I run MEManufWin64.exe I get two errors (actually is only one):

Error 481: ISH Test failed

Error 117: MEManuf Operation Failed

If I run MEManufWin64.exe -NOISH everything is fine. I get the message MEManuf Operation Passed

I have tried to test the 4 levels using command MEManufWin64.exe -ISH -TEST <level> and these are the results :

- From levels 1 to 3

Error 481: ISH Test failed

Error 117: MEManuf Operation Failed

- Level 4

MEManuf Operation Passed

I had made a backup of the original ME firmware but I cannot go back.

I tried to find information on the Internet about -ISH and -NOISH (I don't know what it's the use of this switch). Apparently the computer works fine but this is a bit annoying. I ignore the consequences of this error and if it can be corrected.

Could you, please, help me with this issue?

Best regards,

ArtZ

EDIT:

I've run from BIOS 'HP System Extensive Diagnostics' (it takes 2 hours 13 minutes) and no errors were found.

As I said before, I have the backup of the original firmware ME_11.0_1183_Consumer_C0_LP_Production.bin. I made a backup using:

FWUpdLcl64.exe -SAVE ME_11.0_1183_Consumer_C0_LP_Production.bin - (1.32 MB [1 388 544 bytes])

I don't know if it would be possible to use this original firmware for HP to find out what is not working with the generic firmware 11.0.24.1000_CON_LP_C0_UPDM_PRD_RGN.bin

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#2948 | RE: Intel Management Engine: Drivers, Firmware & System Tools datum

Sun May 21, 2017 12:42 am (Last edited: Sun May 21, 2017 12:43 am)

@ shivam94:

Run the ME health tools (MEInfo & MEManuf) as explained at the first post and show the results.

@ ArtZ:

You've done your research before asking, good work. Does MEInfo show any extra details at the bottom which are ISHC related? Otherwise, ignore the ISHC error at MEManuf, you need -NOISC parameter. As for downgrading, check Version Control Number (VCN) at the first post to know why it won't work.

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#2949 | RE: Intel Management Engine: Drivers, Firmware & System Tools datum

Sun May 21, 2017 12:50 am (Last edited: Sun May 21, 2017 1:00 am)

Zitat von plutomaniac im Beitrag #2954
Does MEInfo show any extra details at the bottom which are ISHC related?

Thank you for your answer. You'll find hereunder the results of MEInfoWin64.exe

C:\Users\ArtZ\Downloads\Intel ME System Tools v11.0 r5\MEInfo\WINDOWS64>MEInfoWin64.exe

Intel(R) MEInfo Version: 11.0.26.3000
Copyright(C) 2005 - 2017, Intel Corporation. All rights reserved.

Intel(R) ME code versions:

BIOS Version F.16
MEBx Version
GbE Region does not exist.
GbE Version Unknown
Vendor ID 8086
PCH Version 21
FW Version 11.0.24.1000 LP
LMS Version 11.6.0.1035
MEI Driver Version 11.6.0.1032
Wireless Hardware Version 2.1.77
Wireless Driver Version 19.20.0.6

FW Capabilities 0x31111E40

Intel(R) Capability Licensing Service - PRESENT/ENABLED
Protect Audio Video Path - PRESENT/ENABLED
Intel(R) Dynamic Application Loader - PRESENT/ENABLED
Intel(R) Platform Trust Technology - PRESENT/ENABLED

TLS Disabled
Last ME reset reason Global system reset
Local FWUpdate Enabled
BIOS Config Lock Enabled
GbE Config Lock Enabled
Host Read Access to ME Disabled
Host Write Access to ME Disabled
Host Read Access to EC Enabled
Host Write Access to EC Enabled
SPI Flash ID 1 EF4017
SPI Flash ID 2 Unknown
BIOS boot State Post Boot
OEM ID 00000000-0000-0000-0000-000000000000
Capability Licensing Service Enabled
OEM Tag 0x00000000
Slot 1 Board Manufacturer 0x00000000
Slot 2 System Assembler 0x00000000
Slot 3 Reserved 0x00000000
M3 Autotest Disabled
C-link Status Disabled
Independent Firmware Recovery Disabled
EPID Group ID 0xF89
OEM Public Key Hash FPF 0000000000000000000000000000000000000000000000000000000000000000
OEM Public Key Hash ME 0000000000000000000000000000000000000000000000000000000000000000
ACM SVN FPF 0x0
KM SVN FPF 0x0
BSMM SVN FPF 0x0
GuC Encryption Key FPF 0000000000000000000000000000000000000000000000000000000000000000
GuC Encryption Key ME 0000000000000000000000000000000000000000000000000000000000000000

FPF ME
--- --
Force Boot Guard ACM Disabled Disabled
Protect BIOS Environment Disabled Disabled
CPU Debugging Enabled Enabled
BSP Initialization Enabled Enabled
Measured Boot Disabled Disabled
Verified Boot Disabled Disabled
Key Manifest ID 0x0 0x0
Enforcement Policy 0x0 0x0
PTT Enabled Enabled
PTT Lockout Override Counter 0x0
EK Revoke State Not Revoked
PTT RTC Clear Detection FPF Not set

Intel(R) Integrated Sensor Solution Firmware State: responding
ISS FW Status: sensors apps running
ISS FW Version: 3.0.11.3044
Extended Modules FW Status: Module 3 Status: loaded
Extended Modules FW Versions: 1.0.0.0
HID PCI Minidriver for ISS version: 3.0.40.3247
ISS Dynamic Bus Enumerator version: 3.0.40.3247
Intel(R) Integrated Sensor Solution Driver Version: 3.0.40.3247
PDT version: 4
Vendor defined data version: 82
Sensors Information:

Sensor LUID: 90073
Sensor Name: Motion Accelerometer 3D
Vendor: Bosch
Sensor Sub Type: BMC150
Bus Type: I2C
Bus Address: 10
Calibration Status: set

Sensor LUID: 90076
Sensor Name: Motion Gyrometer 3D
Vendor: Bosch
Sensor Sub Type: BMG160
Bus Type: I2C
Bus Address: 68
Calibration Status: set

Sensor LUID: 9020F
Sensor Name: Intel Oreintation
Vendor: Bosch
Sensor Sub Type: BMC150
Bus Type: I2C
Bus Address: 12
Calibration Status: set

Sensor LUID: 204
Sensor Name: Intel Oreintation Device Movement
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 233
Sensor Name: Intel Displacement Detection
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 73
Sensor Name: Motion Accelerometer 3D
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: set

Sensor LUID: 76
Sensor Name: Motion Gyrometer 3D
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: set

Sensor LUID: 20F
Sensor Name: Intel Oreintation
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: set

Sensor LUID: 73
Sensor Name: Motion Accelerometer 3D
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 241
Sensor Name: Intel Uncalibrated Gyrometer 3D
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 242
Sensor Name: Intel Uncalibrated Magnetometer 3D
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 201
Sensor Name: Intel Oreintation AM
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 203
Sensor Name: Intel Oreintation Rotation Matrix
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 234
Sensor Name: Intel Activity Step Detector
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 231
Sensor Name: Intel Activity PDR
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 205
Sensor Name: Intel Orientation SDO
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 8A
Sensor Name: Orientation- Device Orientation
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 86
Sensor Name: Orientation Inclinometer 3D
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 200
Sensor Name: Intel Oreintation AG
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 209
Sensor Name: Intel Orientation Gravity
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 202
Sensor Name: Intel Oreintation Linear Accelerometer
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 236
Sensor Name: Intel Significant Motion
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 214
Sensor Name: Intel Gesture Tilt Detector
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 83
Sensor Name: Orientation compass 3D
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 20B
Sensor Name: Intel Orientation Hinge
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

Sensor LUID: 213
Sensor Name: Intel Gesture Flick
Vendor: Intel
Sensor Sub Type: Dummy Intel
Bus Type: no BUS entry
Calibration Status: not set

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#2950 | RE: Intel Management Engine: Drivers, Firmware & System Tools datum

Sun May 21, 2017 1:04 am

@plutomaniac ,

Thanks for replying. Here are the results for

MEinfo :

Intel(R) ME code versions:

BIOS Version: K55VM.206
MEBx Version: 0.0.0.0000
Gbe Version: 1.3
VendorID: 8086
PCH Version: 4
FW Version: 8.1.65.1586
UNS Version: Not Available
LMS Version: Not Available
MEI Driver Version: 11.0.5.1189
Wireless Hardware Version: Not Available
Wireless Driver Version: Not Available

FW Capabilities: 0x01101C60

Intel(R) Anti-Theft Technology - PRESENT/ENABLED
Intel(R) Capability Licensing Service - PRESENT/ENABLED
Protect Audio Video Path - PRESENT/ENABLED
Intel(R) Dynamic Application Loader - PRESENT/ENABLED

CPU Upgrade State: Not Upgradable
Cryptography Support: Disabled
Last ME reset reason: Power up
Local FWUpdate: Enabled
BIOS Config Lock: Enabled
Host Read Access to ME: Disabled
Host Write Access to ME: Disabled
SPI Flash ID #1: EF4017
SPI Flash ID VSCC #1: 20052005
SPI Flash BIOS VSCC: 20052005
BIOS boot State: Pre Boot
OEM Id: 00000000-0000-0000-0000-000000000000
Capability Licensing Service: Enabled
Capability Licensing Service Status: Permit info not available
OEM Tag: 0x00000000
Localized Language: Unknown
Independent Firmware Recovery: Enabled

MEManuf :

Intel(R) MEManuf Version: 8.1.56.1541
Copyright(C) 2005 - 2014, Intel Corporation. All rights reserved.

MEManuf Test Passed

Screenshots from CMD showing same attached below. Thanks :)

shivam94 has attached images to this post

Capture.PNG

capture2.png

Asus K55VM with Windows 10 x64, CPU : Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz, 2301 Mhz, 4 Core(s) Storage : Samsung SSD 840 EVO 120G + 1TB 7200rpm HGST HTS721010A9E6300

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#2951 | RE: Intel Management Engine: Drivers, Firmware & System Tools datum

Sun May 21, 2017 1:09 am (Last edited: Sun May 21, 2017 1:10 am)

@ ArtZ:

Your system does use ISHC and it seems to work just fine as indicated at MEInfo. Try a ME reset via Flash Programming Tool's command "fptw -greset" and try MEManuf again after the reboot. Otherwise, that MEManuf error must have been there from before, possibly some ISHC tests are not supported by OEM design.

@ shivam94:

The ME looks fine. Just in case, try a ME reset via Flash Programming Tool's command "fptw -greset". Otherwise, the problem is not ME related. Maybe at the BIOS or OS. Also, please don't tag me at this thread, I monitor it regardless.

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#2952 | RE: Intel Management Engine: Drivers, Firmware & System Tools datum

Sun May 21, 2017 1:22 am

Zitat von plutomaniac im Beitrag #2954
@ ArtZ:

You've done your research before asking, good work. Does MEInfo show any extra details at the bottom which are ISHC related? Otherwise, ignore the ISHC error at MEManuf, you need -NOISC parameter. As for downgrading, check Version Control Number (VCN) at the first post to know why it won't work.

1.- I had read your first post carefully before upgrading and I knew about 'Version Control Number (VCN)'. I knew I couldn't go back but (just in case) I made a backup copy. It can always be useful, especially because it's a customized firmware for HP and could be useful to someone. Who knows!

2.- Well, before disturbing people, I always try to resolve the problems by myself. It's the only way to learn, isn't it?

3.- By the way, I spent also a few hours trying to install 'ME Analyzer' but it didn't work. I Installed Python 3.6.1. I managed to install Colorama and PyInstaller from GitHub page. Both programs were successfully installed but when I run the command pyinstaller --noupx --onefile MEA.py I encounter a few errors on the script and MEA.py cannot be created.

I used system restore to uninstall Python 3.6.1 and deleted all remaining files and, then, I tried with Python 3.5.4 but it didn't work either.

In any case, Danke vielmals!

ArtZ

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#2953 | RE: Intel Management Engine: Drivers, Firmware & System Tools datum

Sun May 21, 2017 1:32 am

Zitat von plutomaniac im Beitrag #2957
@ ArtZ:

Your system does use ISHC and it seems to work just fine as indicated at MEInfo. Try a ME reset via Flash Programming Tool's command "fptw -greset" and try MEManuf again after the reboot. Otherwise, that MEManuf error must have been there from before, possibly some ISHC tests are not supported by OEM design.

I've just tried 'MEManufWin64.exe -greset' Same error.

Windows PowerShell
Copyright (C) 2016 Microsoft Corporation. All rights reserved.

PS C:\Windows\system32> cmd
Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\Windows\system32>cd "C:\Users\ArtZ\Downloads\Intel ME System Tools v11.0 r5\MEManuf\WINDOWS64"

C:\Users\ArtZ\Downloads\Intel ME System Tools v11.0 r5\MEManuf\WINDOWS64>MEManufWin64.exe

Intel(R) MEManuf Version: 11.0.15.1003
Copyright(C) 2005 - 2016, Intel Corporation. All rights reserved.

Error 481: ISH Test failed

Error 117: MEManuf Operation Failed

C:\Users\ArtZ\Downloads\Intel ME System Tools v11.0 r5\MEManuf\WINDOWS64>

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#2954 | RE: Intel Management Engine: Drivers, Firmware & System Tools datum

Sun May 21, 2017 1:34 am (Last edited: Sun May 21, 2017 1:35 am)

Zitat von plutomaniac im Beitrag #2957
@ ArtZ:
@ shivam94:
.....Also, please don't tag me at this thread, I monitor it regardless.

Noted :)

Zitat von plutomaniac im Beitrag #2957
@ ArtZ:
@ shivam94:
The ME looks fine. Just in case, try a ME reset via Flash Programming Tool's command "fptw -greset". Otherwise, the problem is not ME related. Maybe at the BIOS or OS.

As suggested by you, I tried the "fptw -greset" command but to no avail. Thanks for your help !

Asus K55VM with Windows 10 x64, CPU : Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz, 2301 Mhz, 4 Core(s) Storage : Samsung SSD 840 EVO 120G + 1TB 7200rpm HGST HTS721010A9E6300

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#2955 | RE: Intel Management Engine: Drivers, Firmware & System Tools datum

Sun May 21, 2017 1:38 am (Last edited: Sun May 21, 2017 1:40 am)

@ ArtZ:

1. The firmware you saved via "FWUpdate -save" command is not customized by HP. You created an Update (UPD) image which is only usable with FWUpdate and does not contain any ME DATA, only generic ME CODE.

2. Correct, that is rare unfortunately so that's why I mentioned it.

3. There are also MEA pre-built binaries which can be found at Github > Releases section. If you are interested in building it though, regardless of what I just said, you should provide some more details about the errors at the ME Analyzer forum thread. A quick note: You need to use the PyInstaller 3 develop version as the master branch (3.2.1) does not support Python 3.6 yet. That's probably why you get errors.

As I said for MEManuf, that error must have been there from before. It is very possible that some ISHC tests are not supported by OEM design. Everything is working just fine after the update so you can ignore that error or just use -NOISH.

@ shivam94:

The problem is not ME related then. Hopefully you'll find a solution.

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Repair MEI on Samsung NP550P7C-S04PL � � Strange ME Region size mismatch after reconfiguring and rebuilding

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