I've been having an issue where my computer is freezing up for 30-60 seconds at a time, seemingly at random. Event Viewer shows lots of the same error happening, Event ID #9 "The device, \Device\Ide\iaStor0, did not respond within the timeout period."

Reading online, everyone suggests disabling LPM, which I've done. I added Port0-5 entries into the registry to disable it, and then I also enabled the HIDPM/DIPM options in Power Options (disabling them by setting them to "Active"). I've also been running on "High Performance".

My main drive is a Samsung 840 Pro SSD, and then I have five separate storage hard drives (1TB, 1TB, 1.5TB, 3TB). I have an x58 ICH10 motherboard, using 11.2.0.1006 driver (with matching BIOS OROM).

Any idea what this issue might be? I've considered uninstalling/wiping Intel/iaStor drivers and then reinstalling them, wondering if there's some driver/registry configuration that's been damaged. I've also considered upgrading to a higher driver version than 11.2.0.1006, wondering if that would fix the problem.

I really hope it's not my motherboard's SATA controller going bad :(

Another thing to check : if you happen to have Marvell LAN onboard, do the freeze also occur if you disable onboard LAN in BIOS ?

Zitat von Fernando im Beitrag #2

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@ Coldblackice:

Are your HDDs going to sleep after a certain time of un-usage? If yes, I recommend to disable it within the Power Options (set it to "Never").
If this shouldn't help, I recommend to unplug one HDD after the other for a test period. This way you may find out, if any of the HDDs or its related SATA port has a problem.
Third tip: Check the PSU-

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Zitat von shroeder im Beitrag #3

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Another thing to check : if you happen to have Marvell LAN onboard, do the freeze also occur if you disable onboard LAN in BIOS ?

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Zitat von Fernando im Beitrag #5

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Zitat von Coldblackice im Beitrag #4

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Is there a precise way to test a SATA controller? Or a way to troubleshoot a driver for problems (other than just using it and seeing how the system performs)?

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My suggestion had the intension to find out, if all HDDs and all SATA ports are fine and not the reason for your problem.

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Zitat von Fernando im Beitrag #7

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Zitat von Coldblackice im Beitrag #6

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Shoot -- the problem is still there, even after trying each drive :/ I'm guessing that means it's not a problem with the individual drives?

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Probably yes.

Zitat

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Is there something else I can measure or diagnose? Perhaps some way to know whether it's Windows' fault, the driver's fault, or the hardware controller's fault?

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It is very difficult to find out the precise reason of the problem like yours, because too many harware and software pieces are working together and may interfere each other.
Have you already looked into the Windows Event Manager? What does it say regarding your issue?

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I'm getting the same frequent event in Event Manager:


Event 9, iaStor

"The device, \Device\Ide\iaStor0, did not respond within the timeout period."


This event occurs repeatedly every 20 seconds, for about 45 minutes, and then stops for a while. It then starts up randomly later -- I can't tell what's triggering it.

Any ideas? Would it be any use for me to uninstall and wipe the SATA controller driver, then try to reinstall it? Could there be some type of driver/software/OS interaction that's causing problems?

Nope, no optical drives. I have 6 drives connected to my Intel ICH10R controller (AHCI mode, all solo drives, no RAID):

1 SSD:
Samsung 840 Pro 256GB

4 HDD:
WD Black 1TB
WD Black 1TB
WD Red 3TB (GPT)
Hitach Deskstar 1.5TB

1 External:
WD Caviar Green 1.5TB (external USB)

And 1 HDD connected by external eSATA enclosure to the JMicron JMB362/363 controller:
Toshiba 120GB

Would uninstalling/reinstalling the Intel SATA controller + RST driver work? What about upgrading to a higher driver (over 11.2.0.1006)? What about installing the Intel RST software to see if it could perform diagnostics on the controller?

Anything you can suggest, I'll try. I'm desperate :/

(Thanks for your help, btw)

Zitat von Fernando im Beitrag #9

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Zitat von Coldblackice im Beitrag #8

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I'm getting the same frequent event in Event Manager:
Event 9, iaStor
"The device, \Device\Ide\iaStor0, did not respond within the timeout period."
This event occurs repeatedly every 20 seconds, for about 45 minutes, and then stops for a while. It then starts up randomly later -- I can't tell what's triggering it.
Any ideas?

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Is it possible, that you have 2 optical drives connected to Intel SATA ports?
If yes, unplug one of them.

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Zitat von Fernando im Beitrag #12

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Zitat von Coldblackice im Beitrag #10

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Would uninstalling/reinstalling the Intel SATA controller + RST driver work? What about upgrading to a higher driver (over 11.2.0.1006)? What about installing the Intel RST software to see if it could perform diagnostics on the controller?

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You can try all these options, but there is a much easier method to exclude the Intel driver iaStor.sys as the causer of your problems: Replace it by the generic MS AHCI driver!
Precondition: Your Intel SATA Controller is running in AHCI mode.

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Did you find a solution to your SSD freezing problem? I'm having the same issue with my Gigabyte GA-EX58-UD3R-SLI (also ich10) motherboard and EVO 850. I was running a 1TB + 120 OCZ SSD cache without a problem a many years then decided to switch to a 500 SSD drive. I cloned the system to the new drive and immediately started having 30 second pauses. I'm also using the Intel driver. I switched back to my HDD+SSD setup and the pauses went away. I also see this log item in the event viewer: "The device, \Device\Ide\iaStor0, did not respond within the timeout period."

I think there is an incompatibility between Samsung SSDs and the x58 ich10 chipset or driver. I have another ssd controller on my motherboard and I will try switching to it tomorrow.