Hello folks. I just registered after desperately trying to find a resolution to my issues with the same ADATA drive that I just purchased.

Like @Lioninstreet, the ADATA SSD Toolbox displays a ridiculous 65263 celsius temperature. My SMART details are also all empty. I've tried updating the firmware through the toolbox, but it just takes me to the main ADATA website which doesn't host firmware or drivers for this drive(???).

I'm running Windows 10. The NVME driver listed in Storage Controller is 10.0.17763.1.

I'm at a lost for how to fix this if it's indeed a software issue. I'd very much appreciate help.

@Arsenic13

After sending them numerous screen shots and log files, I was told the following by ADATA:

After consulting with our engineering department, we have been informed that the SSD Toolbox will not display disk information of the SX8200 properly in a Windows 7 environment due to the lack of a native NVMe driver. Unfortunately, we have also been informed that the SSD Toolbox will not be updated for such. It is suggested to upgrade to Windows 10 and install the native NVMe driver in order for the disk information to be displayed correctly.

They are cutting corners by using the native w10 drivers instead of creating their own. Same situation for motherboard drivers, the OE's are depreciating out w6.1 already so they don't have to spend the R&D $$ to keep them up to date. What ticks me off is with the newer chipsets, for the most part they have pulled them down from their sites too... (don't get me started).

You might have better luck getting an answer out of them since your not running a OS that's EOL...

If you do I'd sure like to know what they told you.

@Lioninstreet

That sucks. What did you end up doing?

I'm waiting to hear back from them now. I asked Amazon for a replacement but if it's a software issue then this might continue. I'll need a solution.

I'm baffled that their app doesn't actually link to any firmware updates.

It appears I'm stuck with what I get as long as I use w6.1

Their earlier versions of the tool don't support the SX8200, I tried that too. Seems like that's the compromise with Adata instead of ponying up the extra coin with $amsung.

You have no other issues with the drive, though, right? It's just the ability to read its SMART info and temp?

Hey Fernando,

Thanks for the TRIM tests you made.

If you have time please do the same tests but under Windows 7 64bit - because there is a driver problem with TRIM support and/or displaying SMART attributes. In my previous posts I repeatedly reminded that I use Windows 7 64bit.

Kind regards,

I already made the tests. See post #11 (observations on the bottom)

Kind regards,

Some years ago with help from this great website I got my Intel 750 series NVME drive working as the boot drive on my Z77 chipset board. I've upgraded the MB to an Asrock Z270m Pro 4 and the Intel 750 works great on this board. I'm still using Windows 7 due to old software I can't upgrade for W10.

I recently purchased an Adata XPG SX8200 Pro to add in the m.2 slot. The bios shows both the Intel and Adata as NVME drives so both are recognized. The problem is that in device manager the Adata drive is shown as a "PCIe device" and shows the dreaded "!" next to it. Under properties it indicates that Windows could not load a driver for this hardware. Under storage controllers there is only the Intel 750 controller and no MS or other NVME drivers. Do I simply need to update the driver for this device to one of the files mentioned above? Where can I get them?

Anything else I should consider? Note that the Adata web site is no help for drivers or guidance and that this "pro" version was released just a few months ago.

Thanks.

Update:

On another web site I found the Microsoft hotfixes for Windows 7 and NVME drives. I installed both of those fixes and W7 then recognized the new drive, I was able to clone the Intel 750 to the Adata XPG SX8200 Pro and it's my new boot drive.

Although the Intel 750 is a NVME drive and was working in my W7 machine, I still needed the MS hotfixes to get the Adata ssd working.

Hope my experience helps someone because the Adata web site and its "toolbox" software are both duds. On the positive side, the Crystal Disk readings on the Adata XPG SX8200 Pro are right up there with the Samsung 970 Pro which sells for far more money.

@NM Acct - NVME drivers here in case you wanted to try others -
Win 10 Standard NVMe vs Open Fabrics NVM OFA Reference Drivers
Which NVMe Drivers are the best (performance related)?