oic, would it be something I would have to send the motherboard to them to fix?

I have sent them to the thread yesterday morning but they never got back with me as of yet. I will see if they do today. Would I need an updated motherboard to keep this from happening again?

k, as of yet, their haven't got back with me. We will see. If they don't get back with me, would a replacement BIOS chip for my motherboard fix the problem? When they wrote me last week they ignored the HDCP 2.2 issue and was telling me to update all drivers. Well, I had already done all that. SGX is also saying it's unavailable and it did that before that before the BIOS update. I suspect it is Windows 10 update that messed up SGX. I have it enabled in the BIOS.

That's why I mentioned to link this thread, and mention exact issue already solved by their team for another customer, because often either they ignore some/all of your request info (As you mentioned), or don't think you don't really need what you're asking for.
You have to be brief, explain issue, tell them already solved for customer on another model, and you need same specific fix for your model motherboard.

Only they can fix this, and the fix is only with a new BIOS from them. And no, you don't have to send in the motherboard, only keep pestering them until they send you a fixed BIOS
Keep on them, how I mentioned above, and eventually one of their team will help. It may also help if they have a dedicated forum that has actual staff helping, not just end-user to end-user in the forum, they may help there too.
Facebook or Twitter post may help speed things up too.

You would only need this fix again if you mod the BIOS. You wouldn't need to ask them for a fix again, only to reflash the BIOS they eventually send you from this request.

Hey man, I was able to fix mine. I ended up downgrading to an earlier BIOS but the trick was resetting the CMOS instead of just doing default settings. I was told by Asrock that a resetting of CMOS wasn’t required but it did the trick. I didn’t know of anything else that helped. Just install whatever drivers they send you and Reset CMOS afterwards. Hope this helps.

So they sent you a BIOS or not? If yes, please post it here, if not and you only used stock old BIOS, please post link/exact version here etc so the next guy with this issue can fix. Thanks!

I have heard that a BIOS update can sometimes remove the HDCP 2.2 key.

If you read this page by Cyberlink;

For ASRock Fatal1ty Z270 Gaming-ITX/ac motherboard:
Ensure you use the firmware (BIOS) version later than 2.30 (8/9/2017)
You are advised to update the HDCP 2.2 key using the HDCP2.2 Key Tool kit ver:1.0 at ASRock support page, and then follow ASRock's installation guide (PDF) to update the HDCP 2.2 key.

Note that the HDCP2.2 Key Tool kit is around 514 MB = quite large!

Once you have done the HDCP key fix you will need to install and run the latest Cyberlink UltraHD Blu-ray Advisor and see if you get all "Pass" in green text.

If you get some things "Not Available" you will need to fix them one by one.

This may involve uninstalling Intel SGX, Intel ME (full package not just the driver) AND your Intel HD Graphics driver and re-installing them.

You may need to download the latest version of each to use the latest BIOS (recommended).