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#1 | Asus N550JV shutdown every 30 minutes datum

Mon Apr 23, 2018 9:04 pm (Last edited: Mon Apr 23, 2018 9:13 pm)

Hi
My laptop is shutting down every 30 minutes.I tried to install intel mei driver and give me this error:your device is not supported.
is possible to reflash mei without disolder bios chip?

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#2 | RE: Asus N550JV shutdown every 30 minutes datum

Mon Apr 30, 2018 10:49 am (Last edited: Mon Apr 30, 2018 12:05 pm)

When i open Flash Programming Tool and type fptw -me -d me.bin cmd closes
MeInfo give me this:

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Untitled.png

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#3 | RE: Asus N550JV shutdown every 30 minutes datum

Thu May 24, 2018 10:31 pm

My programmer and clip have arrived today.Someone can guide me to dump the spi?

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#4 | RE: Asus N550JV shutdown every 30 minutes datum

Fri May 25, 2018 12:22 am

How to dump is programmer/case specific so I cannot be of help there. Once you have managed to dump it though, follow the Engine CleanUp Guide and flash it back.

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#5 | RE: Asus N550JV shutdown every 30 minutes datum

Fri May 25, 2018 4:45 pm (Last edited: Fri May 25, 2018 4:45 pm)

tried pinmode and still got error 26

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pimode.PNG

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#6 | RE: Asus N550JV shutdown every 30 minutes datum

Fri May 25, 2018 5:27 pm

You bought a programmer, why are you trying to do the pinmod? The programmer is not limited by software restrictions but reads the chip directly. You need to dump it via the programmer, follow the CleanUp Guide and re-flash it using the programmer.

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#7 | RE: Asus N550JV shutdown every 30 minutes datum

Fri May 25, 2018 7:01 pm (Last edited: Fri May 25, 2018 7:02 pm)

Tried with testclip and didnt't work.Tomorow i will disolder.

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#8 | RE: Asus N550JV shutdown every 30 minutes datum

Fri May 25, 2018 7:06 pm (Last edited: Fri May 25, 2018 7:07 pm)

Due to recent security issues some OEMs disabled Intel Management Engine so if the software didnt install then IME may have been disabled at the factory or possibly by a bios update.

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#9 | RE: Asus N550JV shutdown every 30 minutes datum

Fri May 25, 2018 7:46 pm

Last year i have downgraded the bios and IME got corrupted.

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#10 | RE: Asus N550JV shutdown every 30 minutes datum

Sat May 26, 2018 9:51 pm (Last edited: Sat May 26, 2018 9:53 pm)

Today is my lucky day.Bios dump successfully

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n550jv.rar

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#11 | RE: Asus N550JV shutdown every 30 minutes datum

Sun May 27, 2018 1:53 am

Yeap, that is indeed a full/proper SPI dump. Now follow the Engine CleanUp Guide on it and flash the resulting image back.

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#12 | RE: Asus N550JV shutdown every 30 minutes datum

Sun May 27, 2018 9:31 am (Last edited: Sun May 27, 2018 10:43 am)

When drag bios dump to flash image tool got this.
Update 3:When i compare mod with original 9.0.3.1347_1.5MB_PRD_RGN there are some diferences.
At step 5 at If you are working on an Engine region and not a SPI image, go to "Flash Image > Descriptor Region > Descriptor Map" and set "Number of Flash Components" to "0". what should i do.

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n50.PNG

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#13 | RE: Asus N550JV shutdown every 30 minutes datum

Sun May 27, 2018 12:46 pm

You can ignore the SMBus error. You're working with a dumped SPI image, not a bare Engine region. You're certainly following the guide wrongfully if you're seeing such differences, read it carefully.

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#14 | RE: Asus N550JV shutdown every 30 minutes datum

Sun May 27, 2018 3:13 pm (Last edited: Sun May 27, 2018 3:14 pm)

I think is ok now.

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n50.PNG

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#15 | RE: Asus N550JV shutdown every 30 minutes datum

Sun May 27, 2018 9:11 pm

Probably, make sure to compare the xml from before and after like the guide suggests. It's a lot easier that way.

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How to clean a bios with an EXTR bin from the Repo � � Dealing with Intel Management Engine

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