Bios Asus u43jc "cant install windows 10"

Win-Raid Forum (Drivers - Firmware - Modding) � BIOS Modding � BIOS Modding Guides and Problems � Bios Asus u43jc "cant install windows 10"

Topic settings

Print view

Jump to forum

General & Forum related Topics News / Announcements Forum-related Questions & Suggestions Off Topic Important Drivers (AHCI/RAID, NVMe, USB etc.) General: Storage Drivers (AHCI/RAID, NVMe and USB) Specific: Intel AHCI/RAID Drivers Specific: NVIDIA nForce Chipset Drivers (incl. AHCI/RAID) Specific: NVMe Drivers Other Drivers System Performance RAID Performance AHCI/NVMe Performance Solid State Drives BIOS Modding BIOS Modding Guides and Problems BIOS modules (PCI ROM, EFI and others) BIOS Modding Requests Reports: BIOS Modding Results Offers: Already modded special BIOSes Special Topics Intel Management Engine CPU Microcodes NVMe Support for old Systems Other Tools (not BIOS modding related) Interesting PC Hardware & Software OS related Topics Windows 11 Windows 8-10/Server 2012-2019 Windows 7/Vista/Server 2008 Windows XP/2000/Server 2003 DOS/Windows 3.X/9X/ME - Retro Gaming Other Operating Systems

#1 | Bios Asus u43jc "cant install windows 10" datum

Sat Mar 05, 2016 3:25 pm (Last edited: Sat Mar 05, 2016 4:43 pm)

Hello.

I have a portable asus U43JC and would like your help because I have a problem in this portable that neither Microsoft and asus can solve.
From what I could consider myself the problem is in bios, however I can not figure out where.
I would like to install windows 10 in this portable, however I can´t install windows 10 or Windows 8.1.
The maximum that can install this protatil is the operating system "Windows 8.0"
When I try to boot from USB / DVD to install Windows 8.1 displays a blue screen with the message "Driver Violation"
When I try to boot from USB / DVD to install Windows 10, displays a blue screen with the message "system thread not handled"
The problem is in the bios, does someone get me ajuar to solve this problem in order to install a newer windows.
My pc and bios:
https://www.asus.com/Notebooks/U43Jc/

Thanks

EDIT by Fernando: Unneeded blank lines removed (to save space)

reply

#2 | RE: Bios Asus u43jc "cant install windows 10" datum

Sat Mar 05, 2016 4:53 pm

@Spartan:
Welcome at Win-RAID Forum!

Zitat von Spartan im Beitrag #1
When I try to boot from USB / DVD to install Windows 10, displays a blue screen with the message "system thread not handled"

Questions:
1. How did you create the bootable Win10 image and which drive (USB/DVD) did you use?
2. Did you try a clean install of Win10 or an upgrade from Win7/8 to Win10?
3. At which stage of the clean Win10 installation did you get the error message?
4. Is your system drive running in AHCI or in RAID mode?
5. Have you already seen >this< guide about how to fix the "System Thread Exception Not Handled" error message? If not, try it.

Good luck!
Dieter (alias Fernando)

My current System:
MB: ASRock X570 Pro4, CPU: AMD Ryzen 5 3600, System Drive: 500 GB Samsung 980 Pro, Graphics: Sapphire Radeon RX570, OS: Win10 x64 Pro
Donation Link:
If you are satisfied with my Forum activities, you can send a donation to my personal PayPal account by clicking onto >this< link.

reply

#3 | RE: Bios Asus u43jc "cant install windows 10" datum

Sat Mar 05, 2016 7:24 pm (Last edited: Sat Mar 05, 2016 7:29 pm)

Zitat von Fernando im Beitrag #2
1. How did you create the bootable Win10 image and which drive (USB/DVD) did you use?

I tested both USB and DVD, I used a Microsoft program called "Windows USB/DVD tools" and this work on other's computers, this computer also works because it goes up to the part where are loading with the symbol of windows 8.1/10 with wheel spin, before entering the options to install the windows.

Zitat von Fernando im Beitrag #2
2. Did you try a clean install of Win10 or an upgrade from Win7/8 to Win10?

I've tried everything.

clean install and update
Windows 7 to Windows 10 and Windows 8.0 to Windows 10

Dont work.

Zitat von Fernando im Beitrag #2
3. At which stage of the clean Win10 installation did you get the error message?

He begins to read the pen and i get the error before reaching the part where you choose if you want to upgrade or custom installation.

I can not even get this menu:
http://cdn2.expertreviews.co.uk/sites/ex...g?itok=tCH-eEXa

Zitat von Fernando im Beitrag #2
4. Is your system drive running in AHCI or in RAID mode?

Is running in AHCI

Zitat von Fernando im Beitrag #2
5. Have you already seen >this< guide about how to fix the "System Thread Exception Not Handled" error message? If not, try it.

Yes, and dont work.

A lot of person's have this problem you can see there:
http://answers.microsoft.com/en-us/windo...4f356203?auth=1
http://answers.microsoft.com/en-us/insid...ab-cd1e7b0c4f5e
https://social.technet.microsoft.com/For...iew2014Feedback

reply

#4 | RE: Bios Asus u43jc "cant install windows 10" datum

Sat Mar 05, 2016 10:27 pm

Zitat von Spartan im Beitrag #3
I tested both USB and DVD, I used a Microsoft program called "Windows USB/DVD tools"

I recommend to use an USB Flash Drive and the tool named Rufus for the creation of a bootable Win10 image.

Zitat von Spartan im Beitrag #3
Zitat von Fernando im Beitrag #2
2. Did you try a clean install of Win10 or an upgrade from Win7/8 to Win10?
I've tried everything.

A clean install is the best choice.

reply

#5 | RE: Bios Asus u43jc "cant install windows 10" datum

Sun Mar 06, 2016 3:24 pm (Last edited: Sun Mar 06, 2016 5:10 pm)

Zitat von Fernando im Beitrag #4
Zitat von Spartan im Beitrag #3
I tested both USB and DVD, I used a Microsoft program called "Windows USB/DVD tools"
I recommend to use an USB Flash Drive and the tool named Rufus for the creation of a bootable Win10 image.
Zitat von Spartan im Beitrag #3
Zitat von Fernando im Beitrag #2
2. Did you try a clean install of Win10 or an upgrade from Win7/8 to Win10?
I've tried everything.
A clean install is the best choice.

I make usb flash drive with rufus and is the same problem.

Windows 8.1:
After the Windows logo appears while booting from usb, about twenty seconds later, "DRIVER_VIOLATION" error comes out as BSOD. Then the laptop model restarts. No any dump file creating HDD.

Windows 10:
After the Windows logo appears while booting from usb, about twenty seconds later, "System Thread Exception Not Handled" error comes out as BSOD. Then the laptop model restarts. No any dump file creating HDD.

Someone said that the problem is related to this:
"During the days that i am working on my laptop, I finally figured out the source of blue screen error according to my tests thanks to BOOT.WIM of Windows 8.1 and Windows 10 TP.
The reason of blue screen error is the ACPI.SYS file, which means that each of the ACPI.SYS versions in Windows 8.1 (NT 6.3) and the ones after that don�t match with the related ASUS models containing AMIBIOS�s. "

reply

#6 | RE: Bios Asus u43jc "cant install windows 10" datum

Sun Mar 06, 2016 5:18 pm

Zitat von Spartan im Beitrag #5
"The reason of blue screen error is the ACPI.SYS file, which means that each of the ACPI.SYS versions in Windows 8.1 (NT 6.3) and the ones after that don�t match with the related ASUS models containing AMIBIOS�s. "

I doubt, that this is true.
According to my knowledge your notebook has been delivered with Windows 7. Maybe ASUS has blocked the installation of any other OS.
If I am right, doing a secure erase of the system drive may solve your problem.

reply

#7 | RE: Bios Asus u43jc "cant install windows 10" datum

Sat Apr 30, 2016 10:20 pm

have the bsod name "system thread exception not handled"

reply

#8 | RE: Bios Asus u43jc "cant install windows 10" datum

Sat Apr 30, 2016 10:44 pm

@rabasu:
Welcome at Win-RAID Forum!

Zitat von rabasu im Beitrag #7
have the bsod name "system thread exception not handled"

What about doing a Google search yourself by entering just the error message?
I found >this< YouTube clip. Maybe it will help you.
Good luck!
Dieter (alias Fernando)

reply

#9 | RE: Bios Asus u43jc "cant install windows 10" datum

Sun May 01, 2016 10:57 pm

here the final solution what i've found after trying everything

reply

Removing F12 menu � � [HELP/REQUEST] Is it possible to disable HPET somehow? There is no BIOS option, yet AMIBCP shows a value for it in a hidden section

Please enter a reason for warning.